Launch information
Our return and refund terms are being finalized. Return eligibility, request periods, return shipping costs, and refund timings have not yet been confirmed.
Contact us about a concern
Email herbaefix.pk@gmail.com with your order number, the email used for your order, and a description of the issue. If an item arrived damaged, incorrect, or leaking, include clear photos where possible.
Before sending anything back
Please contact us first to discuss your concern and receive the appropriate instructions and return address. Sending a request does not automatically approve a return or refund.
Terms before you order
The complete return and refund policy should be available before ordering opens. If any condition is unclear, ask us before purchasing.